SHIPPING
1001persianrugs.com ships its packages with UPS
ground service. Shipping to the continental United States is FREE
for all rugs and pads.
We ship only to the
billing address on your credit card (please verify your billing
address before placing your order for faster service). if you use a P.O.
BOX as your main billing address, call your credit
card company and have them include your home address as a secondary address for
the card. At the same time, you may want to go ahead and place your order with
us. You may include the secondary address in the comment area of the shopping
cart.
You can order online using Visa, MasterCard,
Discover ,American Express
or paypal. check payments may require up to 14 days to clear.
To order by phone please call 718-544-1420.
If for any reason you're not 100% satisfied with
your purchase, return it for a refund or exchange. All items come
with a no questions asked money back guarantee. please
contact us within 14 days of receiving the goods.
- The customer is responsible for shipping both
ways. we will deduct price of shipping when giving refund. (no drop-offs)
-
NO
REFUNDS AFTER 14 DAYS of receiving the goods.
- The customer may exchange
for the same price or more with no restocking fee.
- We do not accept
rugs that have been damaged or soiled.
BEFORE RETURNING A RUG YOU MUST FIRST
CALL OR E-MAIL FOR A RETURN AUTHORIZATION . WE DO NOT ACCEPT CODS.
We take every precaution to protect our users’
information. When users submit sensitive information via the website, your
information is protected both online and off-line.
When our order form asks users to enter sensitive information (such as credit
card number, that information is encrypted and is protected with the best
encryption software in the industry - SSL. While on a secure page, such as our
order form, the lock icon on the bottom of Web browsers such as Netscape
Navigator and Microsoft Internet Explorer becomes locked, as opposed to
un-locked, or open, when you are just ‘surfing’. While we use SSL encryption
to protect sensitive information online, we also do everything in our power to
protect user-information off-line. All of our users’ information, not just the
sensitive information mentioned above, is restricted in our offices.
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